Numurkah Post Office staff member Dianne Jorgensen will celebrate a 20-year career milestone next month.
‘‘I first started as a post box sorter with a very early start and moved into a part-time postal service job, then eventually into full-time,’’ Mrs Jorgensen said.
She has seen many changes at Australia Post during the years with the transition into the digital world.
‘‘When I first started we had to document and write everything down that came in and went out and now we can scan everything,’’ Mrs Jorgensen said.
‘‘We can now track parcels which the customers really appreciate and I feel it’s a good positive step,’’ she said.
Living locally, Mrs Jorgensen enjoys not having to drive far to work and loves working in Numurkah.
‘‘It’s a lovely little town. I love working here and I love the people.
‘‘The town really supports us and we do our best to support them and their needs,’’ she said.
The locals refer to Mrs Jorgensen as ‘part of the furniture’ and often come in just for a chat.
‘‘Ask anyone, they always know where to find me, some people just come in for a chat while they pay their bills; I call the post office my second home,’’ she said.
Mrs Jorgensen said Australia Post had been very supportive through recent family health issues and she felt secure in her position.
‘‘It really helps knowing you are appreciated and you have a great little team behind you, supporting you,’’ she said.
Mrs Jorgenson has no plans to take her talents elsewhere and feels she will continue to serve the locals with Australia Post until she retires.